Frequently Asked Questions
Below is a list of the most common questions we get. If you
still need clarification, please
Common Questions People Ask...
I use ACT which sends email out through
Outlook. Does this mean that I can use your email stationery?
If you own ACT version 6.0 (or higher), the answer is yes.
Previous editions of ACT do not support email stationery.
Keep in mind that we do not offer technical support for ACT.
We will design your stationery and help you install it in
Outlook. It is up to you to get ACT and Outlook working together.
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Can I send your stationery with any
email program besides Outlook or Outlook Express for Windows?
Unfortunately, no.
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Is there a Mac version available?
No. Believe it or not, the current Mac versions of Outlook
do NOT support email stationery.
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Can I use Word to edit my email messages
when using email stationery?
No. You must use the built in email editor in Outlook or
Outlook Express with email stationery.
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I've heard that not everyone can see
HTML email. Is that true?
Yes, that is true. Not everyone is able to view an HTML email.
Currently more than 85% of email recipients can see it.
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What happens when someone isn't able
to view an HTML email and I send them a message on email stationery?
They will see the text of your message, but the images will
not be displayed.
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Who cannot view an HTML email?
Anyone still using AOL version 5.0 and under and people who
choose to only receive plain text email will not be able to
see your email stationery. In some cases corporate firewalls
will cause images in an email to not be displayed.
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Is there any special software required
for someone to be able to see my email stationery?
No. The only requirement for people to be able to view your
email stationery is that they use an email program capable
of displaying HTML. Except for AOL version 5.0, and under
nearly everyone else qualifies.
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Do the people who receive my email
have to use Outlook or Outlook Express to see my email stationery?
No. As long as they use an email program capable of displaying
HTML email, your recipients will see your stationery.
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If I use email stationery will my
messages take a long time to download?
No. Our goal to keep our email stationery designs simple
so that they load quickly. We also optimize the images for
faster download times.
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Will people be able to view my stationery
if they read their email offline?
No. They will be able to read the text of your message, but
the images will not be displayed unless they have an active
connection to the internet.
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Do I really need a web site?
We think you'll get a lot more value out of our email stationery
if you have a web site, but it is not mandatory.
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I don't have a web site. How much to
you charge to host the images for my email stationery?
We'll host the images on our server for $6.95 per month.
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Can you describe the design process?
Yes. Based on our initial consultation, we will create three
initial stationery samples. You pick the one design you like
the best and then get two rounds of revisions to finalize
the design.
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How long before my initial designs
are available?
Your three initial stationery designs will be delivered within
ten business days of receiving your payment. Rush orders are
available on a limited basis.
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What forms of payment do you accept?
We accept all major credit cards, PayPal, and even an old-fashioned
check in the mail (although the latter will delay your order
until the check clears the bank).
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I'm ready to get started.
How do I place an order?
Simply fill out the form below. We'll contact you within
a few days to schedule your initial consultation and accept
your payment.
Privacy: We run our business with the highest
integrity. Your information will never be sold to or shared
with anyone under any circumstance. You may remove yourself
from future correspondence at any time.
Promote your business every time
you send an email.
 Inbox
Art, Inc.
15850 N Thompson Peak Pkwy #2125
Scottsdale,
AZ 85260
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